Support
Last updated September 29, 2026
Need help with RegistryRadar? We're here. Most questions are answered below — if not, reach us directly and we'll get back to you.
Contact us
Email [email protected]. We aim to respond within two business days.
Pricing & trial
RegistryRadar Pro is $6.99/month or $34.99/year, and new subscribers can start with a 7-day free trial. Billing is through the App Store on iPhone and Google Play on Android. Prices shown in USD; the store shows the final local price.
Managing your subscription
iPhone: open the App Store, tap your profile, and select Subscriptions. Android: open Google Play, tap your profile, then Payments & subscriptions → Subscriptions (or Profile → Manage Subscription in the app). Lifetime purchases do not renew. Use Restore Purchasesin the app's Profile screen if a previous purchase isn't showing.
Reporting an inaccurate record
Records come from official public registries and may occasionally be out of date. In the app, open any record and use Report inaccuracy to flag it. We reconcile reports against the originating source and correct or remove records accordingly.
Photos & coverage
Mugshots appear only when the originating registry publishes them. Coverage varies by jurisdiction — see our data sources page for what we currently mirror.
Location & permissions
RegistryRadar uses your location to center the map and find nearby records. Approximate coordinates are sent to our API for that query only. You can grant or revoke this permission anytime in your device's settings (iPhone: Privacy → Location Services; Android: Settings → Location → App location permissions).
Deleting your account
Delete your account and associated server data from the app's Profile screen (Delete Account, or Delete My Data if you never signed in), or without the app at registryradar.app/delete-account. Cancelling a subscription is separate and must be done in App Store settings or Google Play.